Assessment & Certification

Certification of your management system provides your business with identifiable external recognition of operational excellence and compliance. Documenting your processes, implementing what you said you would do, and then working to improve this is the foundation of a management system for your organisation.

With good planning, objectives, and review processes you'll have a better guide on business performance. Documented management systems that include these elements means your stakeholders, shareholders, regulators, management and staff are rest assured you have implemented Best Practice in your business.

Some important reasons why you should use Best Practice Certification Pty Ltd -

  • You can tender for government work: for many tenders this is a mandatory requirement for example ISO9001:2015 Quality Management Systems
  • Independent, external feedback on your implementation
  • Formal recognition of your management processes for external stakeholders; and
  • You will establish and build customer confidence in your services.

The Certification Process

Certification is a process where we, at Best Practice Certification act as a confirming assessment body that recognises an organisation under a set of specified requirements, ensuring processes meet recognised standards whilst clarifying business objectives

It simply captures how you do business and may be used to demonstrate to your clients and governing bodies on how you manage your business processes


Contact our friendly team who will determine your specific requirements based on the nature and scope of your business activities, expected exclusions, number of staff and other relevant information related to each program

Membership Certificate

Once you have signed with us, a membership certificate is issued which states that your business has made an application to commence the certification process and is committed to developing, implementing and maintaining a management system in accordance with the specified standard. This certification is valid for a 3 month period from the date of issue and allows you the ability to tender for Government contracts whilst completing the certification process

Gap Analysis Phase (optional)

The certification process begins with an optional gap analysis checklist against the defined criteria of the relevant standard. The gap analysis helps to identify the level of compliance that your existing management system has, and provides an opportunity to further develop your system in preparation for the next phase

At the completion of the gap analysis, we provide an assessment report outlining any faults in your management system that need to be addressed prior to certification

Stage 1 Assessment

The stage 1 assessment is completed to determine compliance with the requirements of the applicable standard. Our assessors will look at system implementation and perform a review of internal assessment and management review records

Stage 2 Assessment

The stage 2 assessment is the final step of the initial certification process. Your management system is assessed and verified as being implemented. Non-conformances are identified, and our friendly team will help to determine the most appropriate way of satisfying any necessary requirements


Once stage 2 assessment is complete, a client is issued with a ‘Statement of Certification’, confirming compliance with the relevant standard. This certification is valid for a 3 year period from the date of issue

Year 1 & Year 2 Surveillance Assessments

During the 1st and 2nd year of certification our friendly assessor will plan and conduct surveillance assessments in order to verify that your management system is continually implemented and maintained. You will receive a plan that identifies when surveillance assessments will be carried out. Typically surveillance assessments will focus only on selected elements of the relevant standard certified and be of a shorter duration than the initial certification assessment

Year 3 Recertification

On the 3rd year of certification, a recertification assessment is required. This is similar to the initial certification process, and the improvement in your business processes during this period are also considered