Risk Based Thinking

With all of this, in one sense, you want to start with the end in mind. That is, you want to have a clear idea of your desired outcomes, or

How To: Optimise Your Quarterly Strategic Planning & Management Reviews

“In business, the idea of measuring what you’re doing, picking the measurements that count like customer satisfaction and performance… you thrive on that.” - Bill Gates We’re continuing our series of how-to's with an overview of your strategic planning, and your management review techniques. We’ll be covering the who, the what, and refine exactly what the change you’re seeking to make is, so you can optimise your organisational skills. If you’re more receptive to video content, rather than the written form, check out our Youtube video. One of the tips we mention in our video on the topic is to consider the effective frequency of these meetings; how often you’re having them. You want to get o

Transition from ISO 9001:2008 to 2015

Welcome back to the Best Practice online learning resource. Today, we're talking about what you need to do to transition from the ISO 9001:2008 to the 2015 edition of the quality management standard. So, now, we’re taking a risk-based thinking approach to a quality management system now, where previously we were more focused on documents, systems, manuals- those sorts of things. The bureaucratic elements have been reduced in the new standard, so the important thing to do is to take a risk-based approach to your processes. Start to look at where you could potentially upset customers, where things can go wrong. Using this as context, start to formulate your management system set up in a way yo

Top Tips if you are struggling with ISO 9001

Today’s question comes out from several members of our audience, and from a number of companies that I - along with our team of assessors - have visited in the past week. They’ve asked us about the best way to get started, along with some of the most commonly made mistakes to avoid when embarking on the journey of ISO 9001 certification. This question centers on what you need to do to get started, and what your preparation looks like as you compile your management system. I've visited a number of our clients for some on-site visits, which has been a really exciting opportunity. It has shown me one common thread: some companies are still unsure of what to do. "They are struggling with getting

How You Can Improve Workplace Safety

Welcome back to our online series where I, Kobi Simmat - CEO of Best Practice Certification- answer some of the questions we’ve received in the field, with our clients and online on our Youtube, Facebook and LinkedIn channels. Today, we've had a whole bunch of questions surrounding what you can do in your organization to improve safety. It’s been interesting chatting about risk management and risk assessments with our clients - and yes, it may sound complicated - it can also prove one of the best things you’ll do for your business. This advice is specifically tailored for you guys out there in the field, and I hope it will help: How can you work more safely? I’ve got a few suggestions. Has

Five Christmas-NY Data Breaches that Prove Hackers Don't Take a Holiday

With all your attention focussed the bright, glittery Christmas tree in your living room, you’re likely unaware of the hacker making their way down your chimney. This holiday season has proven very fruitful for hackers; read on to find out. Welcome to 2019, ladies and gentlemen. With 2018 a mere reflection in the rear-view mirror, we hope you enjoyed some much-needed respite over the Christmas-through-New Year break. Let’s kick off the year with a look at some individuals, businesses - even politicians - that will surely be putting ‘better data protection methods’ atop their list of new year’s resolutions. Third-parties with nefarious intentions are often looking to exploit a time like the C

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