Frequently Asked Questions
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How to get ISO 9001:2015 certified?
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How long does it take to get an organisation certified?
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What is ISO 45001 certification?
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What are the benefits of ISO 45001 certification?
General FAQ
What is JAS-ANZ?
JAS-ANZ is an organisation responsible for accrediting and regulating the certification industry. It stands for Joint Accreditation Scheme of Australia and New Zealand. We are accredited by JAS-ANZ to ISO/IEC 17021, and can be found on the JAS-ANZ directory here.
What are the certification costs?
The certification industry is highly regulated. As part of our regulated requirements we need to get an understanding of your company size, locations and scope of operations before we can provide you with costs. Once we have some details we can provide you with initial cost estimates. Please contact us to find out more information.
How does my business get ISO certified?
The certification process consists of a number of steps:
1. Gap Analysis Phase (Optional): provides an assessment report outlining any areas that require development prior to certification.
How long is ISO certification valid for?
ISO certification is valid for a 3-year period from the date of issue, subject to regular surveillance assessments.
What is ISO 9001?
ISO 9001 is an international Quality Management System certification (QMS). It is the most common certification for businesses as it demonstrates their ability to consistently provide products and services that meet customer and regulatory requirements. For more information on ISO 9001 click here.
What is ISO 14001?
ISO 14001 is the international standard for Environmental Management Systems (EMS). It provides a framework that organisations can follow to manage their environmental responsibilities. For more information on ISO 14001 click here.
What is OHSAS 18001?
OHSAS 18001 is an internationally applied British Standard for Occupational Health and Safety Management Systems. It exists to help all kinds of organisations demonstrate their occupational health and safety performance. For more information on OHSAS 18001 click here.
What is ISO 45001?
ISO 45001 is the future replacement to OHSAS 18001 and AS/NZS 4801, and will become the international ISO standard for Occupational Health and Safety Management Systems (OHSMS). For more information on ISO 45001 click here.
What is ISO 27001?
ISO 27001 is the international standard for Information Security Management Systems (ISMS). ISO 27017 is a Cloud Security standard that can compliment ISO 27001, as is ISO 27018 (Code of practice for protection of personally identifiable information).
Why should I get ISO certified?
When you achieve certification you will be able to demonstrate to customers and stakeholders your commitment to quality products and services, be it for the benefit of the environment, the safety of all stakeholders or for business ethics and risk management.
How will certification help me and my organisation?
Certification is a great opportunity to improve efficiencies as an organisation and celebrate your achievements. It will allow you to better promote your business and show that you are a trusted supplier to all stakeholders which could consequently open up new business opportunities, including being able to tender for large contracts.
Does Best Practice offer Training courses to assist with business improvement, auditing, and certification?
The Best Practice Training Academy offers a large selection of online courses which have been developed with flexibility and ease, so that you can fit in your professional development with the reality of your busy schedule. Choose from our growing range of online training courses that enable you to learn at your own time and pace.
What is AS/NZS 4801?
AS/NZS 4801 is the Australian and New Zealand standard for Occupational Health and Safety Management Systems. It exists to help all kinds of organisations establish sound occupational health and safety practices and demonstrates compliance against regulatory frameworks. For more information on AS/NZS 4801 click here.
How long does it take to get ISO certified?
From our experience, it usually takes medium sized organisations between 6-12 months to become certified. However, it may take less time if your organisation is highly focused on becoming certified, or it may take longer if you are part of a large organisation, have complex systems, or are introducing your systems.
-
The commitment and leadership of your senior management -
your current status - where are you now? -
what kind of 'quality/safety/environment etc culture' currently exists -
The gaps: what gaps you have, where they are and what's needed to fill them -
how or if your system is documented -
the resources and skills you can apply.
What is ISO 20252?
ISO 20252 is the International standard for market, social and opinion research. This standard covers the complete process of research projects. For more information on ISO 20252 click here.
What is an Integrated Management System (IMS)?
An integrated management system is the culmination of a number of standards, usually Quality (ISO 9001), Environment (ISO 14001) and Safety (AS/NZS 4801/OHSAS 18001/ISO 45001). An integrated management system allows you to create efficiencies in the common areas of the standards and allows you to run and manae one fluid system. For more information on IMS click here.
What is HACCP/ISO 22000 Food Safety?
HACCP and ISO 22000 are Food Safety certifications designed to assist companies in identifying and controlling hazards and risks associated with all stages of food managament, from supply to transport, storage and service. HACCP is an abbreviation for Hazard Analysis Critical Control Point. For more information click here.
What is GWO Certification?
Global Wind Organisation Certification allows businesses to provide training to the relevant GWO Training Modules. There are two types - safety and technical.
What is ISO certification?
What does it mean to be ISO certified?
Why is ISO certification important?
ISO Certification is an essential part of modern business to show customers and stakeholders that your organisation is committed to continual improvement; not to mention, it’s often mandatory when bidding on large scale tenders and government jobs.
ISO 9001 FAQ
What is ISO 45001?
How to create an ISO 45001 system?
Your system has to meet the minimum requirements before you can be certified. Here, we outline the steps to creating your quality management system for certification.
What is the latest version of ISO 45001?
ISO 45001 is the new internationally recognized Occupational Health & Safety standard. ISO 45001 is newly released and will replace AS/NZS 4801 and OHSAS 18001, as these standards will be withdrawn over the next three years.
What does it mean to be ISO 45001 certified?
When you are certified to ISO 45001, you are able to get external certification of your system. This helps show interested parties, stakeholders and customers that you have met the requirements set out in ISO 45001:2018, and that you have systems in place to mitigate risks and build confidence. ISO 45001 shows you are actively working to reduce risks that exist in the workplace, and therefore reduce workplace related injury and illness. This can provide significant cost savings as you can reduce employee sick leave, compensation and insurance.
What are the requirements of ISO 45001?
ISO 45001:2018 is the standard that outlines the OH&S requirements that need to be met to become certified. These requirements are broken down into clauses that provide the framework for your management system. The clauses are Context of the Organization (clause 4), Leadership (clause 5), Planning (clause 6), Support (clause 7), Operation (clause 8), Performance Evaluation (clause 9) and Improvement (clause 10).
How to get certified to ISO 45001?
1. Gap Analysis (optional): The process begins with an optional gap analysis to evaluate your OH&S system against each clause of ISO 45001.
Why is ISO 45001 required?
ISO 45001 is required to show customers, suppliers and stakeholders that you have idenitified, mitigated and controlled safety risks, and you are committed to providing a safe workplace. To become certified to ISO 45001, companies need to undergo evaluation against the standard, and need to have ongoing surveillance audits to ensure ongoing compliance. Find out more about the certification process here.
What is ISO 45001 training?
ISO 45001 training can be used to understand the underlying meaning of the standard, so you can develop a safety management system that can then be audited and assessed against ISO 45001. For more information on AS/NZS 4801 training, visit our Training Academy here.
What are the benefits of being ISO 45001 certified?
Being certified to ISO 45001 shows your customers that you have been externally verified as having a system that meets the minimum requirements of ISO 45001. It allows your stakeholders to trust your organization and its ability to manage occupational health and safety, and reduce OH&S risks, and therefore reduce workplace related injury or illness.
-
Tender for work - Declare conformance with the standard and tender for work, including government contracts and large corp orate jobs. -
Provide evidence for stakeholders - Enhance your reputation by providing formal recognition of your management processes to customers and interested stakeholders. -
Legal compliance - Provide evidence your organisation meets regulatory requirements, as AS/NZS 4801 instructs that your organisation must meet legal obligations. -
Reduce workplace related injury or illness - By managing OH&S hazards and risks you can reduce workplace related injuries and illnesses, creating cost savings in worker sick leave and sometimes insurance premiums. -
Create evidence of due diligence if an incident occurs - Minimise the risk of legal action from worker's compensation, liability claims and provide evidence should an incident occur. -
Create your marketing advantage - Create a competitive advantage and marketing opportunity as certification can be a key differentiator in today's challenging marketplace.

How can I transfer my existing ISO 45001 certification?
You can transfer your current ISO 45001 certification to Best Practice seamlessly. We will continue your current certification schedule, contact us for an obligation free quote.
-
We work to understand your business
We provide meaningful observations. It's more than just compliance or non-conformance for us. -
We provide you with support services
We help grow and continually improve your business with training, webinars, YouTube videos and our industry magazine, Certified. -
We have no hidden fees
Our rates are all inclusive and transparent. We don't have any hidden reporting, travel or preparation fees.
How long does it take to implement ISO 45001?
The durations for implementing ISO 45001 will vary from company to company based on the variability of the appetite for change, the level of buy-in and the positive culture. However, company size is a big influence. Some standard practices are:
-
Small organizatons - up to 150 staff - 3-6 months -
Medium organizations - up to 1000 staff - 8-12 months -
Large organizations - more than 1000 staff - 12-18 months

ISO 45001 FAQ
What is ISO 45001?
How to create an ISO 45001 system?
Your system has to meet the minimum requirements before you can be certified. Here, we outline the steps to creating your quality management system for certification.
What is the latest version of ISO 45001?
ISO 45001 is the new internationally recognized Occupational Health & Safety standard. ISO 45001 is newly released and will replace AS/NZS 4801 and OHSAS 18001, as these standards will be withdrawn over the next three years.
What does it mean to be ISO 45001 certified?
When you are certified to ISO 45001, you are able to get external certification of your system. This helps show interested parties, stakeholders and customers that you have met the requirements set out in ISO 45001:2018, and that you have systems in place to mitigate risks and build confidence. ISO 45001 shows you are actively working to reduce risks that exist in the workplace, and therefore reduce workplace related injury and illness. This can provide significant cost savings as you can reduce employee sick leave, compensation and insurance.
What are the requirements of ISO 45001?
ISO 45001:2018 is the standard that outlines the OH&S requirements that need to be met to become certified. These requirements are broken down into clauses that provide the framework for your management system. The clauses are Context of the Organization (clause 4), Leadership (clause 5), Planning (clause 6), Support (clause 7), Operation (clause 8), Performance Evaluation (clause 9) and Improvement (clause 10).
How to get certified to ISO 45001?
1. Gap Analysis (optional): The process begins with an optional gap analysis to evaluate your OH&S system against each clause of ISO 45001.
Why is ISO 45001 required?
ISO 45001 is required to show customers, suppliers and stakeholders that you have idenitified, mitigated and controlled safety risks, and you are committed to providing a safe workplace. To become certified to ISO 45001, companies need to undergo evaluation against the standard, and need to have ongoing surveillance audits to ensure ongoing compliance. Find out more about the certification process here.
What is ISO 45001 training?
ISO 45001 training can be used to understand the underlying meaning of the standard, so you can develop a safety management system that can then be audited and assessed against ISO 45001. For more information on AS/NZS 4801 training, visit our Training Academy here.
What are the benefits of being ISO 45001 certified?
Being certified to ISO 45001 shows your customers that you have been externally verified as having a system that meets the minimum requirements of ISO 45001. It allows your stakeholders to trust your organization and its ability to manage occupational health and safety, and reduce OH&S risks, and therefore reduce workplace related injury or illness.
-
Tender for work - Declare conformance with the standard and tender for work, including government contracts and large corp orate jobs. -
Provide evidence for stakeholders - Enhance your reputation by providing formal recognition of your management processes to customers and interested stakeholders. -
Legal compliance - Provide evidence your organisation meets regulatory requirements, as AS/NZS 4801 instructs that your organisation must meet legal obligations. -
Reduce workplace related injury or illness - By managing OH&S hazards and risks you can reduce workplace related injuries and illnesses, creating cost savings in worker sick leave and sometimes insurance premiums. -
Create evidence of due diligence if an incident occurs - Minimise the risk of legal action from worker's compensation, liability claims and provide evidence should an incident occur. -
Create your marketing advantage - Create a competitive advantage and marketing opportunity as certification can be a key differentiator in today's challenging marketplace.

How can I transfer my existing ISO 45001 certification?
You can transfer your current ISO 45001 certification to Best Practice seamlessly. We will continue your current certification schedule, contact us for an obligation free quote.
-
We work to understand your business
We provide meaningful observations. It's more than just compliance or non-conformance for us. -
We provide you with support services
We help grow and continually improve your business with training, webinars, YouTube videos and our industry magazine, Certified. -
We have no hidden fees
Our rates are all inclusive and transparent. We don't have any hidden reporting, travel or preparation fees.
How long does it take to implement ISO 45001?
The durations for implementing ISO 45001 will vary from company to company based on the variability of the appetite for change, the level of buy-in and the positive culture. However, company size is a big influence. Some standard practices are:
-
Small organizatons - up to 150 staff - 3-6 months -
Medium organizations - up to 1000 staff - 8-12 months -
Large organizations - more than 1000 staff - 12-18 months

ISO 27001 FAQ
What is ISO 27001?
How to create an ISO 27001 system?
Your system has to meet the minimum requirements before you can be certified. Here, we outline the steps to creating your management system for certification.
What is the latest version of ISO 27001?
What does it mean to be ISO 27001 certified?
When you are certified to ISO 27001, you are able to show interested parties, stakeholders and customers that you have met the requirements set out in the ISO/IEC 27001:2013 standard. ISO 27001 gives confidence that your organization adequately manages risks, and that your information retains its integrity, and is confidential.
How to get certified to ISO 27001?
Why is ISO 27001 required?
What are the benefits of being ISO 27001 certified?
The main benefit of the ISO 27001 Information Security Management System is that your organisation is asked to look for areas of improvement in terms of its data protection. In the modern context, organisations are hosting vast amounts of data, and they have an obligation to keep it secure; ISO 27001 is one of the most effective ways of meeting this obligation.
Benefits include:
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Improved customer confidence -
Increased reliability and security of systems and information -
Alignment with customer requirements -
Improved processes and strategies
What is ISO 27001 Australia?
ISO/IEC 27001:2013 is the most internationally recognized Information Security Management System (ISMS). It is an international standard, and is the same standard as ISO/IEC AS/NZS 27001:2015. The difference is only the time at which the standard was released in Australia, compared to the rest of the world.
How can I transfer my existing ISO 27001 certification?
You can transfer your ISO 27001 certification to Best Practice seamlessly. We will continue your current certification schedule, contact us for an obligation free quote.
-
We work to understand your business
We provide meaningful observations. It's more than just compliance or non-conformance for us. -
We provide you with support services
We help grow and continually improve your business with training, webinars, YouTube videos and our industry magazine, Certified. -
We have no hidden fees
Our rates are all inclusive and transparent. We don't have any hidden reporting, travel or preparation fees.
How long does ISO 27001 certification last for?
ISO 14001 FAQ
What is JAS-ANZ?
JAS-ANZ is an organisation responsible for accrediting and regulating the certification industry. It stands for Joint Accreditation Scheme of Australia and New Zealand. We are accredited by JAS-ANZ to ISO/IEC 17021, and can be found on the JAS-ANZ directory here.
What are the certification costs?
The certification industry is highly regulated. As part of our regulated requirements we need to get an understanding of your company size, locations and scope of operations before we can provide you with costs. Once we have some details we can provide you with initial cost estimates. Please contact us to find out more information.
How does my business get ISO certified?
The certification process consists of a number of steps:
1. Gap Analysis Phase (Optional): provides an assessment report outlining any areas that require development prior to certification.
How long is ISO certification valid for?
ISO certification is valid for a 3-year period from the date of issue, subject to regular surveillance assessments.
What is ISO 9001?
ISO 9001 is an international Quality Management System certification (QMS). It is the most common certification for businesses as it demonstrates their ability to consistently provide products and services that meet customer and regulatory requirements. For more information on ISO 9001 click here.
What is ISO 14001?
ISO 14001 is the international standard for Environmental Management Systems (EMS). It provides a framework that organisations can follow to manage their environmental responsibilities. For more information on ISO 14001 click here.
What is OHSAS 18001?
OHSAS 18001 is an internationally applied British Standard for Occupational Health and Safety Management Systems. It exists to help all kinds of organisations demonstrate their occupational health and safety performance. For more information on OHSAS 18001 click here.
What is ISO 45001?
ISO 45001 is the future replacement to OHSAS 18001 and AS/NZS 4801, and will become the international ISO standard for Occupational Health and Safety Management Systems (OHSMS). For more information on ISO 45001 click here.
What is ISO 27001?
ISO 27001 is the international standard for Information Security Management Systems (ISMS). ISO 27017 is a Cloud Security standard that can compliment ISO 27001, as is ISO 27018 (Code of practice for protection of personally identifiable information).
Why should I get ISO certified?
When you achieve certification you will be able to demonstrate to customers and stakeholders your commitment to quality products and services, be it for the benefit of the environment, the safety of all stakeholders or for business ethics and risk management.
How will certification help me and my organisation?
Certification is a great opportunity to improve efficiencies as an organisation and celebrate your achievements. It will allow you to better promote your business and show that you are a trusted supplier to all stakeholders which could consequently open up new business opportunities, including being able to tender for large contracts.
Does Best Practice offer Training courses to assist with business improvement, auditing, and certification?
The Best Practice Training Academy offers a large selection of online courses which have been developed with flexibility and ease, so that you can fit in your professional development with the reality of your busy schedule. Choose from our growing range of online training courses that enable you to learn at your own time and pace.
What is AS/NZS 4801?
AS/NZS 4801 is the Australian and New Zealand standard for Occupational Health and Safety Management Systems. It exists to help all kinds of organisations establish sound occupational health and safety practices and demonstrates compliance against regulatory frameworks. For more information on AS/NZS 4801 click here.
How long does it take to get ISO certified?
From our experience, it usually takes medium sized organisations between 6-12 months to become certified. However, it may take less time if your organisation is highly focused on becoming certified, or it may take longer if you are part of a large organisation, have complex systems, or are introducing your systems.
-
The commitment and leadership of your senior management -
your current status - where are you now? -
what kind of 'quality/safety/environment etc culture' currently exists -
The gaps: what gaps you have, where they are and what's needed to fill them -
how or if your system is documented -
the resources and skills you can apply.
What is ISO 20252?
ISO 20252 is the International standard for market, social and opinion research. This standard covers the complete process of research projects. For more information on ISO 20252 click here.
What is an Integrated Management System (IMS)?
An integrated management system is the culmination of a number of standards, usually Quality (ISO 9001), Environment (ISO 14001) and Safety (AS/NZS 4801/OHSAS 18001/ISO 45001). An integrated management system allows you to create efficiencies in the common areas of the standards and allows you to run and manae one fluid system. For more information on IMS click here.
What is HACCP/ISO 22000 Food Safety?
HACCP and ISO 22000 are Food Safety certifications designed to assist companies in identifying and controlling hazards and risks associated with all stages of food managament, from supply to transport, storage and service. HACCP is an abbreviation for Hazard Analysis Critical Control Point. For more information click here.
What is GWO Certification?
Global Wind Organisation Certification allows businesses to provide training to the relevant GWO Training Modules. There are two types - safety and technical.
What is ISO certification?
What does it mean to be ISO certified?
Why is ISO certification important?
ISO Certification is an essential part of modern business to show customers and stakeholders that your organisation is committed to continual improvement; not to mention, it’s often mandatory when bidding on large scale tenders and government jobs.
AS/NZS 4801 FAQ
What is AS/NZS 4801?
How can I transfer my existing AS/NZS 4801 certification?
-
We work to understand your business -
We provide meaningful observations. It's more than just compliance or non-conformance for us.
-
-
We provide you with support services -
We help grow and continually improve your business with training, webinars, YouTube videos and our industry magazine, Certified.
-
-
We have no hidden fees -
Our rates are all inclusive and transparent. We don't have any hidden reporting, travel or preparation fees.
-
What is the latest version of AS/NZS 4801?
Why is AS/NZS 4801 required?
AS/NZS 4801 is required to show customers, suppliers and stakeholders that you have idenitified, mitigated and controlled safety risks, and you are committed to providing a safe workplace. To become certified to AS/NZS 4801:2001, companies need to undergo evaluation against the standard, and need to have ongoing surveillance audits to ensure ongoing compliance.