How to link your processes to your business plan using ISO 9001
What are the benefits of an ISO 9001:2015 Quality Management System?
The benefits of an ISO 9001 quality management systems can be summarised in two clear-cut aspects that will act to benefit the efficiency of your business. I'm going to touch on one of the internal benefits ISO 9001 will give your organization. More specifically, I'll be looking at the 9th success factor of ISO 9001:2015, the processes, linking them to a more effective business plan for your organization.
For this to happen, you want to be ensuring that your quality management system is integrated into your core business processes.
Is it integrated?
Or is it something that sits over on the side of your organization, and every time you are ready for an assessment you open it up, blowing large amounts of dust off it? We'd like to hear that it is something that's fully embedded in how you do business on a day to day basis.
It's really important - and probably a great question for you - when you're looking at the ISO 9001 management system, is: 'Are those policies, procedures and documents that have been developed for the website or whatever it might be, is that business as imagined? Or is that business as you observe today?'
It is important to understand the difference. Sometimes we write stuff, record figures and develop solutions because that's the imaginary business envisaged in the future. What we want to do is capture how we're doing things now, so we can analyze it, improve it and control it today, not tomorrow.
You should think about defining, measuring, analyzing and improving controls as being a top priority. It's vitally important to make sure that your ISO 9001 quality management system is part of business on a day to day basis.
We have an ISO 9001 Essentials Course in our Training Academy that is built around helping you feel more confident, more competent in building out your ISO 9001 management system and having it form part of your day-to-day activities in your organization.