40% of Workers Say they Would Leave Their Current Job if They Weren't Offered This...

Today I stumbled upon a report that inadvertently confirmed what I've believed for decades now.

The study in question was released by the Sitel Group, who asked 1,200 people to take part in a survey, questioning them on their first-hand experiences in the workplace, as well as interacting with their manager.

The most interesting takeaway that I've found is that 37% of the 1,2000 workers confirmed that they would leave their current job if they were not offered any opportunity to learn new skills. In addition to this, another 25% said they were on the fence about it, speaking to the fact that this is an important issue that should not be left unaddressed.

This speaks to me personally as the leader of a business that is rooted in the belief that organisations can always improve. The bedrock of that belief is, of course, the fact that those organisations provide better and better results thanks to the self-improvement of their employees.

There’s two ways to look at this: firstly, the more pragmatic view is the recognition that I'm in the business of buying brain-power, so I want those weapons to be as sharp as possible. If I onboard staff, only to let the spark inside their brain fade to grey-matter, I’m not getting the return on investment that I’d like. The second reason, and this is where managerial styles begin to diverge across organisations is that you should want to provide that training- you should feel obliged to give your staff every opportunity to better themselves, because you would, of course, appreciate it if the situation were reversed.

Some more key takeaways from the report include:

-92% of respondents said learning a new skill on the job kept them more engaged and motivated with their work.

-83% responded that learning skills in the workplace setting was more engaging than classroom based learning, and interestingly, self-training in the home setting.

-79% said a formal training program while on the job hunt was one of the most important things while looking for a job.

DID YOU KNOW: Our online training portal is a one-stop shop to combat this with your staff, and offer them a host of professional, personal development and learning opportunities.

CEO of the Sitel Group, authors of the survey, Mike Small said that “what’s most critical for employers to understand is how L&D (learning and development) impacts the employee experience, and how that translates to impacting the customer experience.”

He continued to explain that “a good employee training program will not only help you retain and attract top talent, it will absolutely affect your organization’s ability to provide optimal experiences for your customers.

It’s probably worth noting that the participants of the survey were all from the U.S., so we can’t dismiss the potential of some cultural differences at work, changing the results in some way when compared to a worker from another country.

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